| Mission Statement and Primary Objectives |
Mission Statement
To bring joy to people's lives by providing high-quality products
and instruction in chainmaille jewelry.
Primary Objectives:
Customer
To ensure customer satisfaction through high-quality products and services, clear communication, analysis of customer feedback, and prompt handling of concerns on an individual basis.
Product
To produce high-quality, original jewelry designs—from high-end sterling silver designs to non-precious metal designs—and to provide students with kits and instructions.
Social
To contribute to society and the improvement of humanity by donating products, classes and/or profits to educational institutions and nonprofit organizations.
Economic
To operate the company with sound financial principles, thereby ensuring fiscal stability and profitable growth.
Employee
To provide clear training and instruction, create an environment in which employees and contract weavers feel comfortable asking questions, and offer appropriate financial compensation for work and ideas contributing to the success of the business.
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