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We welcome your comments, and are always willing to answer any questions you may have. If you are interested in purchasing a Blue Buddha Boutique design, please contact us so we can discuss what you would like. We look forward to speaking with you.
Payment Info: We accept American Express, Visa, Mastercard, PayPal, checks and money orders. You can use the shopping cart system to check out with PayPal, or simply to compute an order that you will complete by phone or with a check. Please do NOT send your credit card information via email. Gift Certificates: We offer two types of gift certificates. Please refer to the gift certificate page for more information. Shipping: If your items are in stock, your order will ship within 2 business days. Most supplies orders ship same day. Finished jewelry orders that are not in stock typically take 7-10 business days before shipping, as they must be handcrafted. If we must order supplies for a custom order, that may add several weeks to the turnaround time. Shipping is included on domestic orders totaling $100 or more. For orders less than $100, shipping & handling is $6.95 via US Priority Mail. Insurance is optional; prices begin at $1.85 and depend on the value of your purchase. If you would like insurance, please send us an email immediately after submitting your order, or give us a call so we can invoice you for the appropriate amount. International shipments under $100 are a minimum of $13.95 ($11.95 to Canada and Mexico), and orders over $100 are a minimum of $6. Actual rates depend on the weight and value of your items, and the destination country. (For example, anything "bulky" that cannot fit in the Flat Rate Envelope, such as tools or DVDs, will be subject to additional charges.) If you are required to pay additional charges, you'll receive an invoice. The order will be shipped once that payment is received. Depending on the size of your order, you may be responsible for customs and duties taxes, which can be very costly. You are fully responsible for contacting your local post office prior to placing an order to determine what charges you might incur. Under no circumstances is Blue Buddha Boutique responsbile for paying these charges. Local taxes: Please note that a tax of 9.25% applies to residents of Illinois. Resalers, send us your Illinois State Tax certificate to qualify for tax-free purchases. Finished Jewelry and Custom Work: We keep some items in stock, but most jewelry ordered online will need to be handcrafted after you order; please allow up to 2 weeks for your item to be made. If you don't find what you are looking for, please let us know. Whether you would like an item in a different metal, prefer different beads, or want us to create an entirely new design, our creativity is at your fingertips. We love making custom jewelry; we'll be happy to work with you to create a one-of-a-kind piece. Returns/Exchanges: Refunds and exchanges are subject restocking fees: for supplies the fee is $5 or 5%, whichever is greater; for finished jewelry the restocking fee is a flat $5. Refunds are available for supplies and non-custom work only if items are returned within 15 days after receiving the items. All products must be in the same condition as when sent to you. Exchanges are available up to 30 days. Defective items will be replaced or repaired at no charge for a period of one year. Custom work is generally non refundable; this is decided on a case by case basis, and will be indicated on each custom work contract. To return items for a return or exchange, please carefully package the items and send to: Attn: Returns Blue Buddha Boutique 4533 N Kedzie Ave Chicago IL 60625 Enclose your order number or a copy of your receipt, and list the items to be returned/exchanged. Please include a contact number so we can reach you if needed. Privacy Policy: Protecting your privacy is very important to us. Your personal and purchase information will never be shared, rented, or sold to a third party. | ||||||||||||||||||||||||||||
