Welcome to our new & improved Frequently Asked Questions section!

• FAQ Home
• Project Help
  • • What size ring should I use for
      my project?
  • • How many rings do I need?
  • • What is Aspect Ratio?
  • • How do I select a material?
  • • I saw a project in a magazine;
      which of your supplies should I
      use?
  • • I saw a project in a book;
      which of your supplies should I
      use?
  • • I saw your ad in a magazine-
      where can I get supplies?
  • • What sizes do you use to
      make the Quantum Rose?
  • • I'm still confused! Where can I
      get more info?
• Ordering
  • • How do I order something I
      see online?
  • • What is your return policy?
  • • I hate PayPal and want to
      avoid them; why are they your
      only online processor?
  • • Can I add to or change my
      order?
  • • How do I cancel an order?
  • • What payment methods do
      you accept?
  • • How do gift certificates work?
  • • Can I view my previous orders
      online?
  • • Do you have a paper catalog?
• Shipping
  • • How do orders within the US
      ship?
  • • Can I request a different
      shipping method?
  • • When will my order arrive?
  • • Can I change my shipping
      address?
  • • Do you ship all over the world?
  • • Can I pick up my order?
  • • My order hasn't arrived. What
      can you do to fix this?
• B3 ring supplies
  • • What do your ring names
      mean?
  • • How does your pricing system
      work?
  • • What is your volume discount
      program?
  • • What metals do you sell and
      how are the metals different?
  • • Are your rings saw-cut?
  • • Do you make your own rings?
  • • Do you anodize your own
      rings?
  • • Do you sell kits and
      instructions?
  • • Can I buy your rings or
      instructions locally?
  • • Do you wholesale?
  • • Do you just need my tax id for
      me to get a discount on my
      entire purchase?
  • • I have a tax ID and live in
      Illinois, the state in which B3 is
      located. Why do you need a
      hard copy of my tax certificate
      in order to exempt me from
      paying sales tax?

• B3 Other Supplies
  • • Where do I access PDF
      instructions that I've
      purchased?
  • • Do you sell kits?
  • • Why do you sell kits and
      instructions separately?
  • • What tools do I need to start?
  • • What kind of beads and
      findings do you sell?
  • • When is Rebeca's book
      coming out?

• Chainmaille in General
  • • What is the history of
      chainmaille?
  • • How many weaves are there?
  • • What are some common
      terms and industry jargon?
  • • What is SWG vs AWG?
• B3 Finished Jewelry
  • • How do I order something I
      see online?
  • • How do I commission a
      custom piece?
  • • Do you do shows?
  • • Where can I find your finished
      jewelry in a store?
  • • How long does it take for an
      item of jewelry to be made?
  • • How do I care for my jewelry?
  • • Do you have a class or kit for
      the items in the gallery?
• Classes
  • • Do you teach classes?
  • • How do I register for a class?
  • • How do I schedule a private or
      small-group lesson?
  • • Do you teach out-of-state?
  • • I want to learn something in
      your gallery can you teach me
      that?
  • • I saw a project in a book or
      magazine; can you teach it to
      me?
  • • Do you sell kits and
      instructions for all your
      classes?
• For Crafters
  • • How do I price my jewelry?
  • • If I purchase your kits or
      instructions, may I sell the
      pieces I make?
  • • I'm looking to start my
      business, and I've heard
      Rebeca is willing to answer
      questions and share her
      experiences with crafters free
      of charge. How do I set up a
      phone call with her?
  • • What is the Chicago Craft
      Mafia?
  • • How do I submit chainmaille
      projects to magazines?
  • • Can I send you feedback
      about Step by Step Wire
      magazine?
  • • Can I teach your designs?
      How do I do that?
• Blue Buddha Boutique
  • • Where are you located?
  • • When are you open?
  • • Where else can I find you
      online?
  • • Do you do shows?
  • • Why should I buy from you?
  • • What do customers say about
      you?
  • • What does the name mean?
  • • What is your company history?
  • • What is your mission?
  • • Who are your employees?
  • • Can I work for you?
  • • How do you give back to the
      community?
  • • Who is Zed?