Tag: customer survey

Improving our Secret Sales

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Those of you who are on our mailing list have been invited to participate in a few secret sales over the past few months.  We started doing these as as way to offer some of our inventory that is not part of our regular stock but that we know our customers could use to create… Read more »

Tell us what you think!

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It’s true, we’re already knee deep in planning and prepping for The Bead&Button Show 2012 (crazy, right?!)  Part of this planning involves looking at customer feedback and making changes to improve customer satisfaction and experience at our booth.  One area that is always a bit tricky for us to navigate is the customization of our… Read more »