Ordering Help

This section offers help with the ordering process.  If you are unsure what to order, visit our Choosing a Chainmaille Project section

1. How do I place an online order?
2. Can I save my shopping cart and come back later?
3. Can I view my previous orders online?
4. What payment methods do you accept?
5. Do I have to use PayPal to complete my order?
6. What is your return policy?
7. Argh! My shopping cart disappeared - can you help me?
8. Where do I access PDF instructions that I've purchased?
9. Can I add to or change my order?
10. How do I cancel an order?
11. How do gift certificates work?
12. Do you have a paper catalog?
13. How do I place a phone order?
14. Can I buy your rings or instructions locally?