We know your time is important, and you're probably eager to start working on your projects. That's why we carefully process and ship all orders as quickly as we can. Our turnaround varies from 1-8 business days (not including shipping) depending on the size of your order and our current order queue (certain weeks are busier for us.) View our Current Order Processing times here.
If you pay for Express Shipping we bump your order to the front of the queue, so it also leaves our warehouse faster. Read more about available shipping methods (including international shipping) here.
What does Priority Handling mean?
Step 1: Before bagging rings, we hand-pick out discolored and mis-sized rings. Yes, a few do sneak past us, but the overwhelming majority of "bad" rings are removed, ensuring a high-quality order for you. In the case of some anodized batches, where the color is naturally inconsistent, we may add an extra 10-20% to your order.
Step 2: As we bag and package your order, each item is carefully checked to make sure you receive all items exactly as ordered. All orders (except wholesale) include a complimentary bag of rings—our gift to you for trusting us with your business.
Step 3: Your order is shipped U.S. Priority Mail, which means it should arrive in 1-3 business days after we ship, depending on your location. PayPal customers receive an email notification from us after your order has shipped. Delivery Confirmation is included with every order. (Note that if you are only purchasing a few items, you can choose to have your package sent Economy, which is First Class mail.)
We hope that our attention to detail means you receive your orders quickly, and are very satisfied with the contents. If you have any comments or suggestions, please let us know. Thank you!
More Customer Service information (including, payment, taxes, returns/exchanges)
is located on the contact page.